How to Choose the Right Cleaning Company for Your Office Building
Your cleaning company doesn’t just take care of the dirt—they help shape your professional image, employee satisfaction, and long-term facility maintenance. That’s why choosing the right janitorial partner is one of the most important decisions an office manager or property director can make.
At Cleanse Solutions, we’ve taken over plenty of accounts in Lakeland and the surrounding area where clients were burned by “budget” cleaners who didn’t deliver. So, we know what separates a great cleaning company from one that just talks a good game.
Here’s a checklist of what to look for—so you can hire with confidence.
🧾 1. Clear and Customizable Scope of Work
The right cleaning company won’t just say “we clean everything.” They’ll give you a detailed, itemized scope of workthat reflects your building’s unique needs—and they’ll be flexible if those needs change.
✅ Ask for:
Specific services per room or area
Frequency of cleaning
Add-on options like carpet shampooing or floor waxing
How special requests are handled
🧹 2. Commercial Experience & References
Not all cleaning companies are built for commercial spaces. Residential cleaning, post-construction, or one-off janitorial gigs don’t always translate to consistent, professional office cleaning.
✅ Ask for:
Local office or facility references
Years of experience with commercial buildings
Experience with your type of flooring or layout (VCT, carpet, tile, etc.)
✅ 3. Consistency and Accountability
Inconsistent results are one of the top reasons clients leave their old janitorial company. You need a team that’s reliable, shows up on time, and delivers the same high quality every visit.
✅ Ask:
Do they provide checklists or cleaning logs?
Is there a quality control process?
Who is your point of contact?
📞 4. Communication and Responsiveness
When you need something—an urgent request, a schedule change, a supply reorder—you don’t have time to wait three days for a callback. Great cleaning companies are easy to reach and quick to respond.
✅ Ask:
Is there a dedicated contact for your account?
How are complaints or corrections handled?
Do they check in regularly?
🧼 5. Trained, Vetted, and Insured Staff
Anyone can show up with a mop and say they’re a cleaner. But are they trained in safety, chemicals, floor care? Are they background-checked and covered by insurance?
✅ Ask:
Are all staff background-checked and insured?
What training do they receive?
Are they W-2 employees or subcontractors?
📍 6. Locally Owned vs. National Franchise
While national franchises offer brand recognition, locally owned companies are often more flexible, responsive, and invested in long-term relationships. They know the area, the weather patterns, and the unique needs of Florida buildings.
✅ Bonus for you: Cleanse Solutions is locally owned and operated right here in Lakeland.
🧪 7. Specialized Services Available
You may not need floor stripping and waxing, electrostatic fogging, or carpet extraction right now—but when you do, it’s a pain to hire someone new. The right cleaning company should be able to grow with your needs.
✅ Ask:
Do you offer floor care?
What’s your emergency cleaning response time?
Can you handle odor removal or high-detail disinfecting?
Why Businesses Across Lakeland Choose Cleanse Solutions
At Cleanse Solutions, we serve offices, medical buildings, and commercial facilities across Lakeland, Auburndale, Winter Haven, and all of Polk County.
Our approach is simple:
Custom cleaning plans
Consistent, high-quality service
Transparent communication
Long-term reliability
We’re not the cheapest—and we don’t try to be. But we are the most committed to keeping your space professional, clean, and stress-free.
Ready to see what a better cleaning company looks like?
📞 Call or 📩 message Cleanse Solutions today for a free walkthrough and customized proposal.