What to Do When You’re Not Happy With Your Current Cleaning Service
You shouldn’t have to micromanage your cleaning company, chase them down for answers, or constantly deal with missed tasks and excuses. But if you’re reading this, chances are you’ve been let down—and you’re wondering what to do next.
At Cleanse Solutions, we’ve worked with plenty of clients across Lakeland and Central Florida who were stuck in frustrating situations with their old cleaning providers. The good news? You don’t have to stay there.
Here’s a step-by-step guide for what to do when your current janitorial service just isn’t cutting it—and how to make a smooth, professional transition.
🚩 1. Document the Issues
Before making any moves, take a few days to track the problems. Be specific—note dates, photos, and patterns.
Common red flags include:
Trash not emptied regularly
Floors left sticky or streaked
Missed restrooms or restocking
Unlocked doors or security lapses
Lack of communication or accountability
✅ Pro Tip: Save this info for both internal documentation and your exit conversation if needed.
🧾 2. Review Your Cleaning Contract
Check your agreement for:
Termination clauses
Required notice periods
Auto-renewal language
Any penalties or fees
✅ If it’s vague or hard to understand, we’re happy to take a look and help you interpret it as part of our free consultation process.
📞 3. Give the Company a Chance to Fix It (If You Want To)
Sometimes a conversation is all it takes to get things back on track. If you’re not ready to switch yet, schedule a walkthrough with your provider, express your concerns, and request a written action plan to resolve issues.
🚫 But if this isn’t your first conversation with them—or you feel like it’s always just lip service—it may be time to move on.
🔄 4. Start Exploring Reputable Alternatives
Look for a cleaning company that offers:
Customizable scopes of work
Transparent pricing
Assigned teams
Routine quality checks
Reliable communication
✅ At Cleanse Solutions, we don’t just promise a better clean—we guarantee a better system.
We’ll walk your space, evaluate your needs, and build a transition plan that gets you the consistency and quality you’ve been missing.
🧹 5. Make a Clean Break (Professionally)
Once you're ready to move on, notify your current provider per your contract terms, thank them for their service (even if it wasn’t great), and request:
A final walkthrough
Last invoice and key handoff
Cancellation confirmation in writing
✅ Our onboarding process includes a seamless service transition to ensure there’s no lapse in cleanliness or building operations.
Cleanse Solutions: We Make the Switch Easy
If you’re frustrated with your current cleaning company, we’re here to make your life easier—not harder. Cleanse Solutions helps offices, churches, medical buildings, and commercial properties across Lakeland, Bartow, Auburndale, and all of Polk County upgrade their cleaning experience with:
Transparent contracts
Consistent quality
Flexible schedules
Friendly, responsive communication
Results you can see and trust
Ready to switch—without the stress?
📞 Call or 📩 message Cleanse Solutions today to schedule a free walkthrough and get a no-pressure proposal.